What exactly is Bite Brands?
An online platform with proven delivery brands for restaurants. Each brand is a virtual brand: a restaurant without its own storefront that customers can only order from online. You prepare our brands in your own kitchen; each brand shows up as an additional restaurant on DoorDash, next to your own. Every order is extra sales from the same kitchen. We take care of the brand, menu, photos, pricing and marketing.
Which delivery platforms are your brands on?
We place our brands on DoorDash. Very soon they will also be on the other major delivery platforms.
What does it cost?
You choose a package when you apply. Each package combines a DoorDash plan with the Bite Brands fee, as a share of sales through our brands, so no sales means no Bite Brands fee. On a delivery order: Premier: DoorDash 30% plus Bite Brands 8%, 38% in total; Plus: DoorDash 25% plus Bite Brands 10%, 35% in total; Basic: DoorDash 15% plus Bite Brands 12%, 27% in total. Pickup orders: DoorDash commission 6% on every package. Your application shows every package and every cost before you sign.
Which package should I choose?
Each package pairs a DoorDash plan with a Bite Brands fee: the higher the DoorDash plan, the lower our fee. A higher plan also makes your brands more visible, so more customers order: we estimate about 20% more on Plus and about 55% more on Premier than on Basic (not a guarantee). We recommend Premier for the fastest growth. Your application shows the packages side by side, so you can choose what fits your restaurant. You can change your package later with our team.
What do I need to get started?
An existing restaurant with a licensed commercial kitchen (not a home kitchen) and a current rating of at least 4.0 stars for your restaurant. The application walks you through each step.
What equipment do I need?
It depends on the brand. Chick’n Box, Tender Stack and Fire Wing only need a deep fryer. Tasty American and Smash Bird need a flat-top grill and a deep fryer.
How long does it take to go live?
As soon as your application is in, we start the setup. How fast you go live depends on DoorDash: usually a few weeks. Your portal shows where you stand at every step.
Do I have to buy ingredients from you?
No. You buy the ingredients yourself from your own suppliers, using our complete shopping list. There is no required supplier and no minimum order.
How do orders come in, and who delivers?
Each brand runs as its own restaurant on DoorDash. Orders come in on the DoorDash tablet, and DoorDash couriers handle the delivery.
Is there a minimum term?
When you apply, you confirm that you will go live with the brands you choose and stay live for at least 3 months, so they get a fair chance to build ranking and regular customers. After those 3 months you can cancel daily. You see all terms before you agree.
What happens after I apply?
Your application is the start of your launch. We then set up your brands on DoorDash, followed by onboarding with all recipes, prep times and the shopping list. You see all terms during the application, before you agree.
Where do I ask my questions?
In your portal. After you apply, you send us a message there, and that is also where you find the answer. That way everything is in one place and you can always read it back.